FreeSource is pleased to announce the launch of our new Help Desk system! The FreeSource Help Desk affords people the opportunity to submit tickets requesting assistance with something (just as you might submit a ticket on a technical support website when a piece of technology is on the fritz).
People can submit tickets requesting assistance crafting résumés or locating community resources, and our online volunteers can help with other types of requests as well, including:
- Public Transit Route Planning
- Employment and Personal Enrichment Opportunity Searches
- Basic Remote Technical Support
Once a ticket is submitted, online volunteers work independently or in concert with one another to determine a course of action for providing assistance.
You can find our Help Desk at the following address:
https://www.freesourcestl.org/helpdesk
If you have any questions, please give us a shout at [email protected]!
Last Updated: May 2, 2017 by Benjamin Cohen
Introducing the FreeSource Help Desk!
FreeSource is pleased to announce the launch of our new Help Desk system! The FreeSource Help Desk affords people the opportunity to submit tickets requesting assistance with something (just as you might submit a ticket on a technical support website when a piece of technology is on the fritz).
People can submit tickets requesting assistance crafting résumés or locating community resources, and our online volunteers can help with other types of requests as well, including:
Once a ticket is submitted, online volunteers work independently or in concert with one another to determine a course of action for providing assistance.
You can find our Help Desk at the following address:
https://www.freesourcestl.org/helpdesk
If you have any questions, please give us a shout at [email protected]!
Category: News Tags: freesource, help desk